Cross Connect Help Sections

Cross Connect Help Sections


Installing The Desktop Client (PWA)

The progressive web app allows for a user to install the Call Connect web app as an application on their desktop which allows the app to recieve desktop notifications for calls and messages, be convieniently launched from the task bar as well as starting the app when the machine starts.

Installing The App

Google Chrome is required to install the desktop app.

First log in with your Cross Connect username by navigating to Call Connect from the system portal or logging directly into the softclient via the direct login link.

Login to Call Connect















Once logged in, either press the download icon in the top right of the browser window or navigate to Settings > Install PWA. If the download buttons do not appear it may mean that you are not on a compatible browser.


Download from the browser bar

















































Once installed the application will be available in the start bar / task bar

Setting the app to run on startup

Navigate to chrome://apps within the chrome browser, you should see the Cross Connect app.
Select Start App When You Sign In

    • Related Articles

    • Getting Started With Cross Connect Apps

      Accessing the Cross Connect Apps Mobile Apps (iOS & Android) Cross Connect offers fully-featured mobile softphone apps so you can take your business line on the go. You can download the official "Cross Connect Softphone" app directly from your ...

    • Cross Connect - Install Desktop App

      Installing The Desktop Client (PWA) The progressive web app allows for a user to install the Call Connect web app as an application on their desktop which allows the app to recieve desktop notifications for calls and messages, be conveniently ...

    • Cross Connect Brochure

      View and Download our VoIP Solutions Brochure

    • Document Overview: Cross Connect for Financial & Professional Services

      This brochure outlines how the Cross Connect Unified Communications platform is specifically engineered for the highly regulated financial and professional services sectors . It provides a secure, compliant, and highly scalable environment that ...

    • Document Overview: Maru Cross Connect Solutions: Download

      This brochure provides a comprehensive overview of Cross Connect, an innovative, cloud-based Unified Communications platform provided by Maru . It is designed to deliver scalable and cost-effective enterprise-grade telephony that adapts precisely to ...